2017 is finally here! Time to reflect on the old year and look forward to the new. But what can we learn from 2016 that will help us improve products, services and customer relations as we move forward?
We have already seen the effect of last year’s Brexit vote with the fall in the value of the pound and rising import costs prompting retailers to find economies in other areas. However, as UK interest rates have lowered, there has been no drop in consumer spending; customers still expect high standards in everything from the quality of produce to the way in which it is delivered.
So, when a retailer or supplier makes a mistake, critics are keen to spread the news and damage its reputation, while shrewd shoppers go elsewhere. Any business involved in the food supply chain, in particular, can’t afford to let standards slip.
Make 2017 your year to be cleaner than clean so customers don’t have an excuse to look to your competitors. Get in touch with PHS Teacrate to find out about the supply and maintenance of crates to food industry hygiene standards, in the right place at the right time.